3 real AI agent use cases in support, each with its source and a prompt to try it yourself.
In a meeting about a bug in an app they didn't own, they told Claude to find out if it was user error, notify the user, and tell the developer what to fix. Fifteen minutes later, the developer asked: today or Tuesday?
Result The user had the same tools and training all along
Naked Wardrobe wanted instant answers without growing its service team. Klaviyo's Customer Agent took order, return and product questions on its Shopify store and resolved 86% alone, per Klaviyo.
Result Order, return and product questions, answered instantly
Quality-checking client calls meant hours of listening. Smith.ai built one Zapier automation that reviews 5,000 calls a week, saving an estimated 250 hours, according to Zapier.